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Important
Disclaimer
If you're reading this, you're seriously evaluating our product. These conditions outline essential requirements, terms and reasonable expectations. Please understand our product's specifications, use cases and limitations.
General
Warning and instructions included in all products. Information is based on the manufacturer original information.
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Please follow the instructions provided in the operating manual for safe use, and maintain regular maintenance of the products.
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The information on products listed in our website is not intended to diagnose or treat any health problems or diseases.
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The site cannot and does not contain any professional medial or health related advice.
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The medical or health information is provided for general information and educational purposes only and is not as substitute for professional advice.
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Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals.
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We do not provide any kind of medical or health care advice. The use or reliance of any information contained don this site is solely at your own risk.
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Testimonials
The site may contain testimonials by users of our products and/or services. These testimonials reflect the real life experiences and opinions of such users.
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However, the experiences are personal to our particular users, and may not necessarily be representative of all users of our product and/or services.
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We do not claim, and you should not assume, that all users will have the same experiences. Your individual results may vary.
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The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions.
We are not affiliated with users who provide testimonials in any shape or form, and users are not paid or otherwise compensated for their testimonials.
QOOLMATE
None of the statements made on this website have been evaluated by the Food and Drug Administration and we do not make validated medical claims. Products sold on this website are not intended to diagnose, treat, cure, or prevent any disease. It is only intended for promoting healthy lifestyle choices (via cooling) in the hopes of helping improve life with itch, inflammation and surface pain. QOOLMATE is in no way a replacement or act as treatment.
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Limit cooling a single spot at maximum power to 50 seconds.
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Stop if you experience redness or tenderness or discomfort.
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Limit cooling sessions to 5 min total.
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Limit cooling and duration if you experience dizziness, vertigo, nausea, or any other discomfort.
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Do not apply significant pressure directly to the skin.
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For use on the outside of the body ONLY. Do NOT insert into the body.
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Keep away from pets and small children.
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Avoid all Liquids. Water damage is not covered by warranty.
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Warning: Do not use on damaged, open wound or irritated tissue (e.g. acne, cuts, bruises, etc.)
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Caution is required in any condition with sensory impairment, such as multiple sclerosis, spinal cord injuries, autoimmune diseases with joint pain, activated osteoarthritis, poor circulation, and cancer.
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DO NOT use in combination w/ medications or ointments that may cause numbness, loss of feeling, or insensitivity to pain.